[Medium] Issues with Search service, Box Sign Templates and Metadata queries
July 08, 2026
No incidents reported
Incidents in the last 30 days
[Medium] Issues with Search service, Box Sign Templates and Metadata queries
Box
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Resolved 1 day ago
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Our team is investigating an issue with the Search service and Metadata queries. Users may see errors or slowness when attempting to search items in Box and / or using Metadata queries. We will provide additional information as it becomes available.
[Medium] Issues with Zip Downloads
Box
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Resolved 13 days ago
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Our team is investigating an issue with Zip Downloads in the Box Web Application. Users may see errors or slowness when attempting to download folders from Box. We will provide additional information as it becomes available.
[Minor] Issues with Uploads
Box
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Resolved 14 days ago
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We are investigating an ongoing issue affecting uploads. We will provide more information as soon as it is available.
[Medium] Issue with Multiple Box Services
Box
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Resolved 21 days ago
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Our team is investigating an issue with Box Webapp. Users may experience intermittent failures when loading the "All files" page and subfolders. We will provide additional information as it becomes available.
[Major] Issue with Box API
Box
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Resolved 28 days ago
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Our team is investigating an issue with Box API authentication and has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.