Breach Secure Now

Breach Secure Now

MAJOR

Last 30 Days

4 incidents

Ongoing Incidents

Active Directory Sync Issue minor

We’ve received reports of delays and disruptions affecting Active Directory Sync. Our team is currently investigating the issue. We will share additional updates as soon as more information becomes available. Thank you for your patience.

Breach Secure Now
Started 4 days ago 3rd-Party Service

Catch Phish Upgrade Needed Before Microsoft Exchange Online Token Shutdown minor

Microsoft will shut off their legacy Exchange Online Token in October. This change affects older Catch Phish deployments. Partners currently using the workaround (re-enabling Exchange Online Tokens) must upgrade to the latest version of Catch Phish from the Microsoft Add-on Store. Partners who have not yet acted and are just learning about this deadline also need to upgrade. Upgrades can be ...

Breach Secure Now
Started 25 days ago 3rd-Party Service

Issue with SSO Setup minor

An issue with SSO setup has been identified. When trying to save the SSO configuration, an error is displayed saying, “Failed to save Federated Login: Failed to save Metadata URL.” This issue only impacts new SSO setups. Existing SSO setups are still working correctly. Our team is investigating the issue and will provide updates as we learn more. Thank you for your patience and understanding.

Breach Secure Now
Started 27 days ago 3rd-Party Service

Simulated Phishing Processing Issue major

We have identified an issue with our simulated phishing system that is causing delays in processing emails in the queue. As a result, simulated phishing emails are taking longer than expected to be sent out. Our team is actively working on a fix and will provide updates as soon as more information is available. We appreciate your patience and understanding as we resolve this matter.

Breach Secure Now
Started about 1 month ago 3rd-Party Service

Incidents in the last 30 days

Active Directory Sync Issue minor

We’ve received reports of delays and disruptions affecting Active Directory Sync. Our team is currently investigating the issue. We will share additional updates as soon as more information becomes available. Thank you for your patience.

Breach Secure Now
Started 4 days ago 3rd-Party Service

Issue Deleting or Archiving Inactive Clients minor

An issue is preventing the deletion or archiving of inactive clients in the portal. When attempting this action as either a Partner Admin or Support Admin, a “Status 400” error is displayed. Our team is actively investigating the issue and will provide updates as more information becomes available. Thank you for your patience.

Breach Secure Now
Started 20 days ago Resolved in 16 days 3rd-Party Service

Catch Phish Upgrade Needed Before Microsoft Exchange Online Token Shutdown minor

Microsoft will shut off their legacy Exchange Online Token in October. This change affects older Catch Phish deployments. Partners currently using the workaround (re-enabling Exchange Online Tokens) must upgrade to the latest version of Catch Phish from the Microsoft Add-on Store. Partners who have not yet acted and are just learning about this deadline also need to upgrade. Upgrades can be ...

Breach Secure Now
Started 25 days ago 3rd-Party Service

Issue with SSO Setup minor

An issue with SSO setup has been identified. When trying to save the SSO configuration, an error is displayed saying, “Failed to save Federated Login: Failed to save Metadata URL.” This issue only impacts new SSO setups. Existing SSO setups are still working correctly. Our team is investigating the issue and will provide updates as we learn more. Thank you for your patience and understanding.

Breach Secure Now
Started 27 days ago 3rd-Party Service