We have received several reports from accounts using calling plans on siptrunk.com / flowroute / nexvortex. This is a carrier side issue and we have escalated to our tier 3 escalation path with bcmone. We are found that specifically for siptrunk.com these settings changes provide some help Changing the gateways in use from gw1.siptrunk & gw2.siptrunk to gw4 and gw5 respectively Disabling the trunk setting Option "PBX delivers audio"
We have received several reports from accounts using calling plans on siptrunk.com / flowroute / nexvortex. This is a carrier side issue and we have escalated to our tier 3 escalation path with bcmone. We are found that specifically for siptrunk.com these settings changes provide some help Changing the gateways in use from gw1.siptrunk & gw2.siptrunk to gw4 and gw5 respectively Disabling the trunk setting Option "PBX delivers audio"
We received some reports of users not being able to sign in via the control portal SSO with User Not Found. We have identified and remediating this issue.
We are aware and are in the middle of resolving an sign-in issue in our North America control portal region