Claude AI
Last 30 Days
Ongoing Incidents
iOS Subscription Access Issues
Due to a bug introduced in Claude iOS app version 1.251117.1 (November 18), some Apple App Store users who purchased Pro and Max plans on or after November 24 did not receive proper access to their plans. The mobile purchasing bug has been resolved. New purchases going forward will activate plans correctly. Engineering is still working on a fix to restore plans for already-impacted customers,...
Incidents in the last 30 days
iOS Subscription Access Issues
Due to a bug introduced in Claude iOS app version 1.251117.1 (November 18), some Apple App Store users who purchased Pro and Max plans on or after November 24 did not receive proper access to their plans. The mobile purchasing bug has been resolved. New purchases going forward will activate plans correctly. Engineering is still working on a fix to restore plans for already-impacted customers,...
Claude.ai is unavailable
We are currently investigating this issue.
Claude.ai is unavailable
We are currently investigating this issue.
Repeated severe outages affecting IA Claude
IA Claude faces second severe outage in 4 days, showing a 500 Internal Server Error. Issues reported across different access points like Cloudflare.
iOS Subscription Access Issues
We've received reports that some Apple App Store subscribers to Pro and Max plans are not receiving proper access to their plans. Engineering is investigating.
Elevated errors on Claude Haiku 4.5 and Opus 4.5
We are currently investigating this issue.
Elevated errors on claude.ai
We are currently investigating this issue.
Possible Outage Indicated by User Reports
Investigating reports of increased latency
We are currently investigating this issue.
Unable to enable extended thinking on first message
The issue has been identified and a fix is being implemented.
Elevated errors on Sonnet 4.5
We are currently investigating this issue.
Elevated errors for requests to Claude Haiku 4.5
We are currently investigating this issue.
Elevated errors for requests to Claude Opus 4.5
We are currently investigating this issue.
Claude service outage due to overload
Users report repeated '500' and '529' errors, 'overloaded' notices, and failures with Claude code API. Issues likely due to capacity constraints and heavy traffic.
Model usage attribution issues
We're investigating an issue where some users' Sonnet model usage was counted as Opus usage.
Elevated errors on Sonnet 4, Sonnet 4.5 and Haiku 4.5
We are currently investigating this issue.
Increased error rate on Claude 4 Sonnet
The issue has been identified and a fix is being implemented.
Elevated errors on claude.ai
We are currently investigating an issue with claude.ai.
Claude code API 500 error issue
Users report repetitive Claude code API 500 errors indicating a potential internal server error affecting multiple users.
Issues with Claude.ai Research
We are currently investigating this issue.
issues with Claude Code remote and claude.ai file creation
We are currently investigating this issue.
Elevated errors for requests to Claude 4.1 Opus
We are currently investigating this issue.
Elevated error rates with Sonnet 4.5 and Opus 4.1
We are currently investigating this issue.
Claude service outage across platforms
Claude is facing a widespread outage, affecting both desktop app and API with a recurring internal server error (500).
Elevated errors on Claude.ai
We are currently investigating.
Claude.ai service outage analyzed
Service is down; Claude.ai chat does not function, misleadingly cites network errors. Users report multiple failed POST requests to statsig.anthropic.com.
Elevated errors on Claude.ai
We are currently investigating reports of claude.ai experiencing downtime. Our team is actively working to identify the root cause.
Claude service outage due to exceeded rate
Users report 'rate exceeded' errors across desktop and web versions of Claude, causing service disruptions and inability to load pages.
Service outage affecting multiple features
Users report inability to send requests, chat, and log in. Claude.ai website and usage page also down. Issues logging in and submitting chats after logging out noted.