We are currently investigating an issue with AI Assistant not functioning on all US deployments and are working to correct the issue as soon as possible. Please check back here or subscribe to updates for any changes.
We are investigating an issue causing failures when administrators located in the EU attempt to access the AI Assistant for the first time. Any administrators who have used the Assistant before should still be able to at this time
We are investigating an issue causing failures when administrators located in the EU attempt to access the AI Assistant for the first time. Any administrators who have used the Assistant before should still be able to at this time Components Impacted: DUO3, DUO38, DUO47, DUO48, DUO 57, DUO70 : AI assistance
We are currently addressing an issue impacting desktop authenticator enrollments .A subset of customers may experience intermittent delays or failures during desktop authenticator enrollment. Mitigation actions are in progress and are helping to reduce impact. Core authentication, SSO, and delivery services remain fully operational.
We are investigating elevated authentication latency affecting customers . Authentication requests are continuing to succeed at this time, but customers may experience slower-than-normal response times and degraded performance during login attempts. Our team is actively working to identify the cause and restore normal performance as quickly as possible.