Cisco Duo

We are investigating a partial outage affecting Duo hardware token authentication for customers on affected US deployments. Customers using hardware tokens may experience intermittent authentication failures. Based on current information, retrying the authentication attempt is expected to succeed. Other Duo authentication methods are not expected to be impacted and can be used as alternate methods if configured and available. Our engineering team is actively investigating and has started mitigation steps. Updates and additional details will be provided as new information becomes available. We appreciate your patience and understanding during this time.