Cisco Duo

We are currently aware of an issue that is impacting users logging into web-based applications from both Chrome and Edge version 136 that causes a blank Duo Prompt to appear. We are working on a fix for this issue urgently and hope to provide an update soon. As a workaround, if users upgrade their browser to a newer version, authentication will work as normal, which is also a recommended best...

We are currently aware of an issue that is impacting users logging into web-based applications from both Chrome and Edge version 136 that causes a blank Duo Prompt to appear. We are working on a fix for this issue urgently and hope to provide an update soon. As a workaround, if users upgrade their browser to a newer version, authentication will work as normal, which is also a recommended best...

We are currently investigating an issue affecting updates or changes made to users in the Admin Panel on selected deployments. Please check back here or subscribe to updates for any changes.

We are currently investigating an issue impacting user management and Active Directory sync on selected deployments. Please refer to the status page for further updates.

We are currently investigating an issue affecting SMS delivery to phone numbers using T-Mobile Services in the US. Please feel free to check back here or subscribe to updates for the latest information regarding any changes or resolutions.

We are currently investigating an issue causing phone call authentication failures in India on all of our deployments and are working to correct the issue as soon as possible. Please check back here or subscribe to updates for any changes.

We are investigating an issue causing SMS delivery delays and failures in the US. We are waiting for AT&T to fix the issues on their end. During this time, please use alternate authentication methods such as Duo Push, Duo Mobile Passcodes, Hardware Tokens etc to login to your Duo-protected integrations.

We detected an issue causing login failures when attempting to access the Duo Admin Panel on the DUO41 deployment. We have deployed a fix and monitoring the results at this time.

We are currently investigating an issue with AI Assistant not functioning on all US deployments and are working to correct the issue as soon as possible. Please check back here or subscribe to updates for any changes.

We are currently investigating an issue causing phone call authentication failures in India on all of our deployments and are working to correct the issue as soon as possible. Please check back here or subscribe to updates for any changes.