Exclaimer

Exclaimer engineers are investigating a delivery delay affecting some messages sent from Outlook and Exchange to Exclaimer Cloud. Some of these messages may be retried by the sender and may appear as temporary deferrals rather than delivery failures. We are not currently aware of any confirmed message loss and will provide updates as we learn more.

Exclaimer engineers are investigating a delivery delay affecting some messages sent from Outlook and Exchange to Exclaimer Cloud. Some of these messages may be retried by the sender and may appear as temporary deferrals rather than delivery failures. We are not currently aware of any confirmed message loss and will provide updates as we learn more.

Exclaimer engineers are investigating a delivery delay affecting some messages sent from Gmail/Google Workspace to Exclaimer Cloud. Some of these messages may be retried by the sender and may appear as temporary deferrals rather than delivery failures. We are not currently aware of any confirmed message loss and will provide updates as we learn more.

Engineers have applied a mitigation for the issue affecting mail processing that began at 14:37 UTC. Some messages experienced delays while imprinting was retried, and a small number of messages may have been sent without a signature applied. Our engineering team is continuing to monitor performance to confirm full recovery.

Exclaimer support staff are currently addressing an issue that is affecting the delivery of email responses from our support team. If you have an ongoing support ticket, you can log in to the support portal to check for any potential updates and reply to the support engineer assigned to your case. You can access your current tickets and respond to the assigned Support Engineer by following the steps outlined in this guide: https://support.exclaimer.com/hc/en-gb/articles/9389259466141