RingCentral

RingCentral

OPERATIONAL

Last 30 Days

23 incidents

Incidents in the last 30 days

A portion of customers may be experiencing login failures across multiple services. minor

RingCentral Operations teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

RingCentral
Started 2 days ago Resolved in about 2 hours 3rd-Party Service

A portion of Contact Center customers in Australia may be unable to dial out. minor

RingCentral Contact Center teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

RingCentral
Started 3 days ago Resolved in about 2 hours 3rd-Party Service

A portion of Contact Center customers may be experiencing login issues. minor

A portion of Contact Center customers may be experiencing login issues. RingCentral Contact Center teams are investigating this issue and will provide updates in 4 hours or when more information becomes available. If you are still experiencing this issue, please reach out to customer care.

RingCentral
Started 10 days ago Resolved in about 1 hour 3rd-Party Service

A portion of Contact Center customers may be experiencing poor audio quality and busy signals on ... minor

A portion of Contact Center customers may be experiencing poor audio quality and busy signals on inbound calls. RingCentral Contact Center teams are troubleshooting this issue and will provide updates in 4 hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.

RingCentral
Started 10 days ago Resolved in 37 minutes 3rd-Party Service

A portion of customers in Texas may be experiencing inbound call failures due to an underlying ca... minor

RingCentral Operations teams have confirmed the root cause of the issue with the carrier, and are now investigating options to mitigate the problem sooner than the carrier's projected timeline. If you are experiencing this issue, please contact customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

RingCentral
Started 11 days ago Resolved in 1 day 3rd-Party Service

A portion of Contact Center customers may be experiencing one-way audio and dead air on calls. minor

RingCentral Contact Center teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

RingCentral
Started 11 days ago Resolved in 16 minutes 3rd-Party Service

A portion of Contact Center customers may be experiencing one-way audio and dead air on calls. minor

RingCentral Contact Center teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

RingCentral
Started 11 days ago Resolved in about 1 hour 3rd-Party Service

A portion of Contact Center customers in Europe may be experiencing dead air on calls. minor

RingCentral Contact Center teams are investigating the issue and will provide the next update once it becomes available. If you are experiencing this issue, please contact customer care.

RingCentral
Started 12 days ago Resolved in 2 days 3rd-Party Service

A portion of customers in the United Kingdom may be experiencing one-way audio on outbound calls ... minor

RingCentral Operations teams are working with the underlying carrier to troubleshoot this issue and will provide updates in four hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.

RingCentral
Started 12 days ago Resolved in about 2 hours 3rd-Party Service

A portion of Contact Center customers in Europe may be experiencing one way audio issues. minor

RingCentral Contact Center teams are investigating the issue and will provide the next update once it becomes available. If you are experiencing this issue, please contact customer care.

RingCentral
Started 12 days ago Resolved in about 1 hour 3rd-Party Service

A portion of customers may be unable to log into the application, join Video meetings, and send o... minor

RingCentral Operations teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

RingCentral
Started 13 days ago Resolved in about 1 hour 3rd-Party Service

A portion of customers in the United Kingdom may be receiving errors when verifying their emergen... minor

RingCentral Operations teams are investigating this issue and will provide an update in four hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.

RingCentral
Started 17 days ago Resolved in about 12 hours 3rd-Party Service

A portion of Contact Center customers may be experiencing issues with inbound dialer calls. minor

RingCentral Contact Center teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

RingCentral
Started 17 days ago Resolved in about 3 hours 3rd-Party Service

A portion of customers in Texas may be experiencing inbound call failures due to an underlying ca... minor

RingCentral Operations teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

RingCentral
Started 18 days ago Resolved in 1 day 3rd-Party Service

A portion of customers with numbers in the United Kingdom may be experiencing one-way audio on in... minor

A portion of customers with numbers in the United Kingdom may be experiencing one-way audio for inbound calls. RingCentral Operations teams are investigating the issue and will provide an update in 4 hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.

RingCentral
Started 18 days ago Resolved in about 21 hours 3rd-Party Service

A portion of customers in the European region may be experiencing call quality issue and / or dro... minor

RingCentral Operations teams are investigating reports of poor call quality in Europe. If you are experiencing this issue please reach out to Customer Care.

RingCentral
Started 18 days ago Resolved in about 3 hours 3rd-Party Service

A portion of Contact Center customers may be intermittently experiencing dead air on calls and ca... minor

RingCentral Contact Center teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

RingCentral
Started 18 days ago Resolved in 2 days 3rd-Party Service

A portion of Contact Center customers may be experiencing dropped calls. minor

RingCentral Contact Center teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

RingCentral
Started 24 days ago Resolved in about 2 hours 3rd-Party Service

A portion of customers in Europe may be receiving errors when verifying their emergency address w... minor

RingCentral Operations teams are investigating the issue and will provide the next update once it becomes available. If you are experiencing this issue, please contact customer care.

RingCentral
Started 25 days ago Resolved in about 6 hours 3rd-Party Service

A portion of Contact Center customers in Europe may be intermittently experiencing no audio or on... minor

RingCentral Contact Center teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

RingCentral
Started 25 days ago Resolved in 1 day 3rd-Party Service

A portion of customers may be experiencing registration issues. minor

A portion of customers may be experiencing registration issues. RingCentral Operations teams are investigating this issue and will provide an update in four hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.

RingCentral
Started 25 days ago Resolved in 38 minutes 3rd-Party Service

A portion of Contact Center customers may be experiencing login issues. minor

RingCentral Contact Center teams are investigating the issue and will provide the next update once it becomes available. If you are experiencing this issue, please contact customer care.

RingCentral
Started 26 days ago Resolved in about 3 hours 3rd-Party Service

A portion of Contact Center customers may be experiencing dropped calls and call routing delays t... minor

RingCentral Contact Center teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

RingCentral
Started 26 days ago Resolved in 7 days 3rd-Party Service