Shopify
Status Page
Last 30 Days
Incidents in the last 30 days
Merchants and Buyers are experiencing login issues when using Gmail one-time passwords
Buyers and merchants using Gmail for OTP-based sign-in or authentication are not receiving codes promptly, resulting in failed or delayed logins.
Some Marketplace Partners may experience issues with Order Creation
We are investigating an issue where Marketplace Partners may experience issues with Order Creation and we will keep you updated.
Some customers may experience performance issues with Shop Pay Installments
Some customers may experience processing issues with Shop Pay Installments. Payments are not processing as expected.
Live Chat support temporarily unavailable
Connecting with Live Chat support via our Help Center may be unavailable due to a technical issue. We are investigating and will keep you updated. Visit https://help.shopify.com/ to access our documentation.
Some POS-only staff accounts are being marked as inactive
Some POS-only staff accounts are unexpectedly showing as inactive, preventing these users from accessing their POS Accounts. We are currently investigating and will keep you updated.
Point of Sale, POS Devices, showing degraded services
Some POS devices or components may not be processing payments or showing errors for some stores at this time.
Some buyers may experience issues checking out with BGN currency
Customers using the BGN currency may experience issues when attempting to check out on the Shopify checkout.