Weave

Weave

OPERATIONAL

Last 30 Days

7 incidents

Ongoing Incidents

10DLC Registration + Compliance minor

You can register your own campaign by following the instructions in the following help article https://www.weavehelp.com/weavehelp/article/register-your-text-messaging-brand-through-weave Sole Proprietors must register an EIN: https://www.weavehelp.com/weavehelp/article/text-messaging-brand-registration-faq If your registration was rejected, please be sure to follow all the instructions in the...

Weave
Started 11 months ago 3rd-Party Service

Incidents in the last 30 days

Online Bill Pay Leads to an Error minor

We are currently investigating this issue.

Weave
Started 2 days ago Resolved in 17 minutes 3rd-Party Service

Calls to Weave Support Unavailable minor

Due to a third-party incident, calls to Weave Support are temporarily unavailable. For assistance with technical or billing questions, please reach our team via chat: https://www.weavehelp.com/weavehelp/contact-us

Weave
Started 4 days ago Resolved in about 4 hours 3rd-Party Service

Payments Writing Back Unsuccessful Charges minor

We are currently investigating this issue.

Weave
Started 7 days ago Resolved in about 2 hours 3rd-Party Service

Unable to Access Manual Message Templates minor

We are currently investigating this issue.

Weave
Started 14 days ago Resolved in about 1 hour 3rd-Party Service

Mobile app not receiving calls minor

We are currently investigating the issue with the Mobile app not receiving calls.

Weave
Started 19 days ago Resolved in about 2 hours 3rd-Party Service

"Error looking up conversation" minor

We are getting reports of some customers encountering "Error looking up conversation" when attempting to view messages. Teams are investigating now.

Weave
Started 24 days ago Resolved in about 3 hours 3rd-Party Service

Some Payments Not Writing Back minor

We are seeing some payments not writing back to practice management softwares. We are currently investigating.

Weave
Started 26 days ago Resolved in about 3 hours 3rd-Party Service