We are currently looking into calls that are not updating on the Analytics portion of your Weave app.
Call queue's not connecting to live calls
Weave
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Resolved 3 days ago
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We are currently investigating why when you dial into your call queue you are not able to connect to a live call.
Open Dental Pop Ups
Weave
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Resolved 2 days ago
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We are currently investigating this with Open Dental.
Weave inbox out of order
Weave
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Resolved 17 days ago
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We are currently looking into why your Weave Messaging inbox is appearing out of chronological order.
Unable to Login to Desktop App
Weave
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Resolved 18 days ago
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We are receiving some reports of customers not able to log in to our app. Our Dev teams are investigating.
Note: Mobile app and web portal are operational
No access to Weave Virtual Assitant Chat
Weave
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Resolved 27 days ago
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We are currently investigating on why you cant access the Weave Virtual Assistant Chat with the Weave portal, but chat is available at https://www.weavehelp.com/weavehelp/contact-us
AI Predictions Failing Due to Gemini Outage
Weave
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Resolved 28 days ago
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The issue has been identified. This is currently affecting Call Intelligence, SMS Drafting, Fax Summary, and Review Responses.