Weave

Weave

MINOR

Last 30 Days

8 incidents

Ongoing Incidents

"Error Showing Weave Notifications" for SMS and phones minor

We are currently investigating the issue with "Error Showing Weave Notifications" for SMS and phones. Stating " NO QueryClient Set . Use QueryClientProvider

Weave
Started 3 minutes ago 3rd-Party Service

Polycom Line Keys minor

We are currently investigating an issue with the hold lights on Polycom desk phones.

Weave
Started about 2 months ago 3rd-Party Service

10DLC Registration + Compliance minor

Registration deadline: 2/1/25 You can register your own campaign by following the instructions in the following help article https://www.weavehelp.com/weavehelp/article/register-your-text-messaging-brand-through-weave Sole Proprietors must register an EIN: https://www.weavehelp.com/weavehelp/article/text-messaging-brand-registration-faq If your registration was rejected, please be sure to foll...

Weave
Started 10 months ago 3rd-Party Service

Incidents in the last 30 days

"Error Showing Weave Notifications" for SMS and phones minor

We are currently investigating the issue with "Error Showing Weave Notifications" for SMS and phones. Stating " NO QueryClient Set . Use QueryClientProvider

Weave
Started 3 minutes ago 3rd-Party Service

Unable to login, please refresh and try again error. minor

We are currently investigating this issue.

Weave
Started 15 days ago Resolved in about 6 hours 3rd-Party Service

Third Party Call Connectivity Issue minor

Currently our third party is investigating an issue regarding call connectivity. Some calls may give a "Line Is Busy" or "Number Not In Service" error until resolved. We are also investigating this issue from our end.

Weave
Started 18 days ago Resolved in about 2 hours 3rd-Party Service

WeaveHelp Learning Not Loading minor

We’ve received reports that some WeaveHelp learning content, including Training Camp, is not loading. Our third-party provider that hosts these courses has identified an issue on their end and is actively working on a fix.

Weave
Started 23 days ago Resolved in about 5 hours 3rd-Party Service

Phones unable to receive calls with error q_agent_call_in minor

We are receiving some reports of customers not able to answer incoming calls, and the phone indicating q_agent_call_in. We are currently investigating.

Weave
Started 23 days ago Resolved in about 1 hour 3rd-Party Service

Issues contacting Weave support minor

We’re currently investigating sporadic issues affecting customer connections to Weave Support. If you’re experiencing trouble reaching us by phone, please connect with us via chat or email at weavehelp.com for prompt assistance.

Weave
Started 24 days ago Resolved in about 9 hours 3rd-Party Service

Unable To Process Refunds minor

We are currently investigating this issue.

Weave
Started 25 days ago Resolved in about 4 hours 3rd-Party Service

Text to Pay Link Error minor

We are currently investigating the issue with the Text to Pay link error message.

Weave
Started 28 days ago Resolved in about 1 hour 3rd-Party Service