Zapier

We have reports that users who sign up for a Team trial are actually enrolled in a Pro trial. This means that Teams features are not available during the trial period. Our Engineering team is aware of the issue and is working to resolve it. We'll continue to give updates as we make progress.

We are currently investigating an issue with the Slack "Find Message" action that is preventing it from finding bot messages in Slack channels. What's happening Our team has identified that the Slack Find Message action is failing to find bot messages, while searches for human messages continue to work normally. Customers attempting to search for bot messages are seeing errors like "Nothing could be found for the search" or the step finds the closest matching non-bot message. Current status We've confirmed this issue is reproducible and are actively investigating its root cause. We apologize for any disruption this may cause to your workflows while we investigate this issue.

We’re currently experiencing an issue where some Zapier Agents runs may fail or be missed. This may affect: • Zapier Agents • Agent-triggered workflow runs Zapier’s core automation systems are otherwise continuing to process normally. If you need help, contact Support: https://zapier.com/app/get-help

We are currently investigating an issue causing delays in the processing of webhook-based triggers. As a result, some Zaps that rely on trigger events may run later than usual. This may affect trigger events across a range of apps. No trigger data is being lost — affected events are delayed, not dropped, and will be processed once the system catches up. Our team is actively investigating and working to restore normal processing times. If you have any questions, please reach out to our support team: https://zapier.com/app/get-help Thank you for your patience.

We're received reports of missed leads for Facebook Lead Ads triggers. We're currently working with our Partners at Meta to figure out the root cause and implement a fix as soon as possible. We'll be updating this status page with our progress. Many thanks for your patience! If you have any questions, feel free to reach us at zapier.com/get-help.

We are receiving customer reports that Zap workflows using Facebook Lead Ads or Facebook Pages are returning the following error when Zap runs occur. "An unknown error occurred." Users are also unable to connect to existing or create new app connections, with those connections instantly expiring. We're looking into the issue to identify its root cause.

We’re investigating an issue causing intermittent errors when loading Zapier Templates pages "Zapier Templates pages": https://zapier.com/templates, including some template detail/category pages (for example, Lead Management). You may see pages fail to load or display server errors intermittently. Our team is actively working to identify and resolve the root cause. We will provide updates as soon as we have more information. If you require any assistance, please contact our Support Team: https://zapier.com/app/get-help

We are currently investigating an issue affecting the Templates feature on our platform. Users may experience errors when attempting to load or select templates. Our team is actively working to identify and resolve the root cause. We will provide updates as soon as we have more information. If you require any assistance, please contact our Support Team: https://zapier.com/app/get-help Thank you for your patience.

Some webhook-triggered Zap runs are experiencing processing delays. Our team is actively investigating the cause and working toward a resolution.